Category Archives: Core Values

Having Critical Conversations As a Large Group

I’m amazed at how critical meetings and the simplest elements for group communication continues to stymie the organizations that I work with.

I recently spent a day with a client’s leadership team. The following day, we added the next level of management below them to the meeting.

Initially the CEO asked me, “can you bring in the middle managers and facilitate a meaningful conversation among us?  There are half a dozen issues on which we’re not aligned, where we have conflict, and where we don’t communicate”.

We ended having an effective day, had a number of good conversations and solved several key issues.

In doing so, we identified the 5 things that an organization must do to be more effective:

  1. Leaders must become strong facilitators.
  2. A Leader must create a thoughtful agenda that includes critical conversations with outcomes.
  3. Teams must gain an appreciation for conflict and passionate debate.
  4. Team members must develop trust and be authentic with each other.
  5. Discussions need to come to a close with problems solved and decisions supported by all.

Leaders and organizations can and must learn how to do these things in order to scale and achieve outstanding results.

Has Amazon Embraced Core Values?

As I read what Jeff Bezos said in the NY Times responding to the latest news at Amazon, it brings up the importance of having core values in your organization.

Core values are a handful of rules that guide behaviors in the organization.  There are 3 key tests to determine if they are for real.

The first test – would you really fire someone who repeatedly violates a value?  The second test – would you be willing to take a financial hit?  Would you be willing to actually cut out a vendor, or cut out a customer that broke a core value?

And the third test, which is most crucial is, are the values alive and well in your organization?  Which means, do your people talk about them?  Are leaders talking about them?  Are you telling stories about them?

If you can’t pass those three tests, you don’t really have core values in your organization.  It makes me wonder how much work Amazon did in instilling values into their organization?

core values

Has Amazon Embraced Core Values?

As I read what Jeff Bezos said in the NY Times responding to the latest news at Amazon, it brings up the importance of having core values in your organization.

Core values are a handful of rules that guide behaviors in the organization.  There are 3 key tests to determine if they are for real.

The first test – would you really fire someone who repeatedly violates a value?  The second test – would you be willing to take a financial hit?  Would you be willing to actually cut out a vendor, or cut out a customer that broke a core value?

And the third test, which is most crucial is, are the values alive and well in your organization?  Which means, do your people talk about them?  Are leaders talking about them?  Are you telling stories about them?

If you can’t pass those three tests, you don’t really have core values in your organization.  It makes me wonder how much work Amazon did in instilling values into their organization?